Why Sync Contacts Is Unavailable During Setup
The Sync Contacts button is grayed out because dreamif.ai is still reading through your email history. Wait for it to finish, then try again.
What to do#
- Wait. Email processing takes a few minutes for small accounts, longer for large ones.
- Refresh the People page after a few minutes.
- Try clicking Sync Contacts again once the button is active.
Do not keep refreshing or retrying#
The button unlocks automatically when email processing finishes. Refreshing the page does not speed it up.
If it stays blocked for a long time#
Check Settings > Integrations to make sure your Google connection is healthy. If Gmail shows a warning, fix the connection first — email processing cannot continue without Gmail access.
Related articles
Sync Contacts From Google
Import your Google Contacts into dreamif.ai so everyone is in one place — ready for follow-ups, notes, and nurture.
What Happens After You Connect Your Account
After you connect, dreamif.ai reads through your email history in the background. You can use the product right away — features just get better as it finishes.
Why A Contact Sync Did Not Complete
Contact sync stalled? Check Google Contacts permission first, then check whether email processing is still running.