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Why Label Sync Failed

Gmail label sync failed? Check Gmail permissions and your plan, then retry the sync from Settings > Integrations (Labels tab).

1. Check Gmail permissions#

Go to Settings > Integrations and confirm Gmail shows as connected. If not, open the Email tab and click Connect Gmail.

2. Check your plan#

Existing Gmail labels require Pro. If you're on Plus, the option is locked and syncing returns "Gmail sync requires a Pro plan." Open the avatar menu and choose Billing to upgrade.

Retry the sync#

  1. Go to Settings > Integrations, then open the Labels tab.
  2. Select the Existing Gmail source card.
  3. Click Try again if the last sync failed, or the resync button if labels already loaded once before.
  4. Wait for the status to change. If it shows "Sync failed" again after permissions and plan are correct, email support@dreamif.ai.

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