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Why A Nurture Draft Is Unavailable

If Nurture cannot open a draft, it may have been sent, deleted, or replaced. Refresh, regenerate if needed, and confirm the contact is still eligible.

"No Gmail draft available for this touchpoint"#

This touchpoint does not have a draft attached.

What to do:

  1. Refresh the Nurture page.
  2. If it still has no draft, use Skip draft (reschedule) to regenerate it.

"Draft is no longer available"#

This usually means the Gmail draft was sent or deleted.

What to do:

  1. Refresh the Nurture page.
  2. Check whether the touchpoint moved to another tab.
  3. If you still need a follow up draft, regenerate it (skip and reschedule).

"Unable to verify draft status"#

This is a verification or network failure.

What to do:

  1. Try again once.
  2. Refresh the page.
  3. If it keeps happening, wait a few minutes and try again.

"Draft is no longer ready to send"#

The touchpoint changed status while you had it open.

Refresh the Nurture page and continue from the current tab.

"Draft content is missing"#

Regenerate the touchpoint before sending.

"Contact disabled" or "Contact is snoozed"#

The contact is not currently eligible for an automatic follow up send.

Open the contact detail sheet and review their nurture status. If you want to send, switch them back to Nurturing, then return to Nurture and try again.