Recommended vs custom follow-up timing
Recommended lets dreamif.ai decide when to follow up. Custom timing gives you four fixed contact segments, each with its own follow-up frequency you set yourself.
Recommended#
Choose Recommended when you want dreamif.ai to handle scheduling for you. dreamif.ai picks the cadence for each contact based on its own rules, and you don't need to think about timing at all.
This is the best starting point if you're new to nurture or don't have strong opinions about follow-up frequency.
Custom timing#
Choose Custom timing when you want to set the frequency yourself. Custom timing groups contacts into four fixed segments, based on how recently you last interacted with them:
| Segment | Definition |
|---|---|
| Active contacts | 2 or more emails in the last 14 days |
| Warm contacts | Last contact within about 60 days |
| Cool contacts | Last contact 2 to 6 months ago |
| Old contacts | Last contact over 6 months ago |
These four segments are fixed. You can't add, remove, or rename a segment, but for each one you can:
- Enable or disable it. A disabled segment shows "Don't email" and nurture skips it entirely.
- Set a frequency range, shown as "Email every [min]–[max] days," so dreamif.ai varies the exact timing within the range instead of emailing on a rigid schedule.
For example, you might set Active contacts to email every 10–14 days, leave Warm and Cool at their defaults, and disable Old contacts so people you haven't heard from in over six months stop getting automatic follow-ups.
How to switch#
- Go to Settings > AI preferences.
- Open the Nurture tab.
- Under Default follow-up timing, choose Recommended or Custom timing.
- If using Custom timing, set each segment's frequency or disable it.
- Save.
You can switch back and forth at any time. Start with Recommended and move to Custom timing when you want more control over specific segments.