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Fix A Failed Billing Payment

If a billing payment fails, update your payment method as soon as possible. Stripe retries automatically, but a bad card will keep failing.

Common causes#

  • The payment method is expired.
  • The payment method was declined by your bank.
  • The payment method is missing or no longer valid.

Steps#

  1. Open the account menu and choose Billing.
  2. Click Manage subscription to open the Stripe portal.
  3. Update your payment method.
  4. Return to dreamif.ai and confirm your subscription is active again.

What to expect after the fix#

dreamif.ai may need a short moment to reflect the updated billing status after Stripe processes the new payment. Your paid access stays active while Stripe is still retrying.

If the problem keeps happening#

If the same payment method keeps failing, try a different card or payment method that Stripe accepts.