Fix Microphone Access
If dreamif.ai cannot hear you, it is usually a browser permission issue. The "Allow microphone access for this site" dialog has the steps for your browser, and this article covers what to do when they do not help.
1. Check browser permission#
Your browser needs to allow microphone access for the dreamif.ai site. If you see a blocked-microphone icon in the address bar, click it, allow access, and reload the page.
When the microphone fails to start, dreamif.ai opens a dialog titled "Allow microphone access for this site" with the exact steps for the browser you are in. Follow those first, then try again.
2. Check your microphone#
If the browser has permission but dreamif.ai still cannot hear you:
- Make sure your microphone is plugged in and selected as the input device in your system settings.
- On Safari, you may also need to allow microphone access in Safari > Settings > Websites > Microphone, then refresh the page.
3. Retry#
- Go to Chat.
- Click the microphone button in the message bar.
- Say something short to test.
Still not working?#
- Refresh the browser.
- Close and reopen the tab.
- Try a different browser (Chrome and Edge work best).
Skip the microphone entirely#
Phone voice reaches the same assistant over a normal phone call, using your phone's own microphone. Set it up on Settings > Voice access and see Call dreamif.ai by phone. It's the fastest way around a laptop microphone that won't cooperate.