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When Chat Asks You To Choose

Sometimes Chat needs you to pick an option before it can continue. Use the option buttons or reply with the option number.

Pick an option#

If you see numbered option buttons, click the one you want.

If you do not see buttons#

Reply with the option number or describe which one you mean.

Examples:

  • "Option 2"
  • "The thread from yesterday"

Cancel the choice#

If you see a Cancel button, click it to back out.

If Chat will not let you move on#

If you have an unsaved draft warning, save, send, or discard your draft changes first. Then try again.