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Create A Custom Label

Custom labels let you teach dreamif.ai your own inbox categories, like 'Hot Lead' or 'Showing Request', so it labels emails the way you think about them.

Steps#

  1. Go to Settings > Integrations, then open the Labels tab.
  2. Click the + button to add a new custom label.
  3. Enter a label name (e.g., "Showing Request").
  4. Choose the label role:
    • Main label: the primary category for an email. Use this for your core inbox buckets (e.g., "Hot Lead," "Transaction Update," "Personal").
    • Extra label: additional context on top of a main label. Use this for secondary tags (e.g., "Urgent," "Needs Follow-Up").
  5. Add instructions that tell dreamif.ai when to apply this label. Be specific: "Apply to emails where someone is asking to schedule or reschedule a property showing."
  6. Save.

Write good instructions#

The more specific your instructions, the better dreamif.ai labels. Compare:

  • Vague: "Important emails". dreamif.ai does not know what "important" means to you.
  • Specific: "Apply to emails from clients who mention an offer, counteroffer, or asking price". dreamif.ai knows exactly what to look for.

Limits#

You can have up to 50 active custom labels. If you hit the limit, turn off or delete one before adding another.

Related articles

Main Label Vs Extra Label
Main labels are your core inbox categories (like 'Hot Lead'). Extra labels add secondary context on top (like 'Urgent'). Here is when to use each.
Standard Labels Vs Mirrored Gmail Labels Vs Custom Labels
dreamif.ai has three ways to label your emails: its built-in categories, your existing Gmail labels, or custom labels you create yourself. Here is how to choose.
Why Mirrored Or Custom Labels Are Unavailable
Existing Gmail labels require Pro. Custom labels require Pro. If the option is grayed out, check your plan first.