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Main Label Vs Extra Label

Main labels are your core inbox categories (like 'Hot Lead'). Extra labels add secondary context on top (like 'Urgent'). Here is when to use each.

Main label#

A Main label is the primary bucket for an email. Each email gets one main label that defines what kind of message it is.

Examples: "Hot Lead," "Transaction Update," "Showing Request," "Personal."

Use Main labels for the categories that define how you sort your inbox.

Extra label#

An Extra label adds a layer of context without replacing the main category. An email can have a Main label and one or more Extra labels at the same time.

Examples: "Urgent," "Needs Follow-Up," "Seller Related."

Use Extra labels for flags or tags that cut across your main categories — "Urgent" applies to a Hot Lead email, a Transaction Update, or a Showing Request.

Quick rule#

If it answers "what kind of email is this?" — make it a Main label. If it answers "what else should I know about this email?" — make it an Extra label.

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