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Customize Reply Rules

Reply criteria tells dreamif.ai which emails deserve a draft reply and which to skip. For example: always reply to clients, skip newsletters.

Steps#

Reply criteria controls what gets a draft reply. How the reply sounds is drafting style.

  1. Go to Settings > AI preferences > Replies.

  2. Make sure Auto-draft replies is on. The Writing sub-tab only appears while it is.

  3. Open Writing and find the Reply criteria box.

  4. Write your rules in plain English. For example:

    "Always draft replies to emails from my clients and direct reports. Skip newsletters, calendar invites without questions, and automated notifications."

  5. Click Save Settings.

The box holds 2000 characters. Past that, saving fails with "Reply criteria is too long to save. Shorten it and try again."

Tips for good reply rules#

  • Be specific about what to skip. "Skip low-priority email" is vague. "Skip newsletters, auto-replies, and promotional emails" is actionable.
  • Name the senders that matter. "Always reply to emails from my team lead and my top 5 clients" beats "reply to important people."
  • Start simple. Refine once you see what dreamif.ai actually drafts.

What reply rules do not control#

Reply criteria only decides which emails get a draft. It does not change the tone, length, or content of those replies. For that, use Drafting style.

It also does not set how sure dreamif.ai has to be before drafting, or how long unsent drafts stay in Gmail. Those are separate controls on the Drafting behavior sub-tab. See Control when dreamif.ai drafts replies.

Reply rules never turn dreamif.ai into an auto-responder. Every draft waits for your review, and nothing is sent without your approval.

Related articles

Customize Drafting Style And Behavior
Drafting style tells dreamif.ai how your emails should sound: casual or formal, short or detailed, direct or warm.
Control when dreamif.ai drafts replies
Turn reply drafting on or off, set how selective it is, and decide how long unsent drafts sit in Gmail before dreamif.ai clears them.
What AI Preferences Can And Cannot Change
AI preferences control how dreamif.ai writes, when it drafts, and which tools it may use. They do not override safety rules, Google permissions, or confirmation before a send.