Understand Google Connection Statuses
Each Google service tile shows one of six statuses: Connected, Not configured, Not connected, Disabled, Reconnect required, or Action required. Here is what each one means and what button fixes it.
Where to check#
Go to Settings > Integrations and open the Google tab. The Google access card has four tiles: Gmail, Google Drive, Google Calendar, and Google Contacts.
The six statuses#
| Status | What it means | Button |
|---|---|---|
| Connected | Google access is granted and the service is fully set up. | Configure |
| Not configured | Google access is granted, but a setup step is still needed. | Configure |
| Not connected | dreamif.ai does not have Google access for this service yet. | Connect |
| Disabled | Google access is granted, but you've turned the feature off. | Configure |
| Reconnect required | Google access was revoked or invalidated, often because you changed your Google password. | Reconnect |
| Action required | Something about the connection failed and needs attention. | Reconnect |
Configure opens the tab where you finish or adjust setup. Connect and Reconnect both open the Google consent flow; use Reconnect when access already exists but needs to be refreshed.
Gmail specifics#
Gmail has two statuses worth calling out by name, since they're easy to confuse:
- Not configured means the mailbox watch that lets dreamif.ai see new mail hasn't started yet. This usually clears on its own within a few minutes of connecting Gmail.
- Action required appears with the note "Watch renewal failed" when that mailbox watch failed to renew. See Why Gmail shows Not configured or Action required.
If a status won't clear#
Reconnect the affected service from the Google tab. If it still won't clear, see Reconnect a Google integration.
Related articles
Understand your Google access status
Google connection status lives on Settings > Integrations > Google. The Google Workspace card covers the account link, and the Google access card gives Gmail, Drive, Calendar, and Contacts a status each.
Reconnect A Google Integration
A Google feature stopped working or you see a reauthentication warning? Reconnect the affected service from Settings > Integrations and grant access again.
Why Gmail shows Not configured or Action required
The Gmail tile can show two different statuses even though Google access is connected: Not configured, or Action required with Watch renewal failed. Here is what each means and how to fix it.